Local Government

Whole systems thinking and service redesign

Optimising the results for your users sometimes involves looking at services in new ways.

Working with OPM will enable you to liaise more effectively with local organisations and residents to redesign services. We help your teams understand and focus on ‘whole systems’ thinking to create more efficient, joined-up services and cross-sector approaches to planning.

To ensure that the change you achieve is sustainable, we also work with you to:

Whether responding to an ageing population, families with complex and multiple needs, or social cohesion, we help with the shift away from ‘compliance’ to more open, creative responses.