Testing and refining your case for change

A good case for change is built through a multi-stakeholder approach involving local stakeholder groups such as local health and wellbeing boards, Healthwatch organisations, health scrutiny bodies, local community and voluntary groups as well as service users and the wider public. They can all contribute to identifying local needs and potential impact of change on different levels at an early stage.

We can support you with the development of the case for change in the following ways:

Designing and delivering multi-stakeholder deliberative events to scope, test and refine your case for change.
We can work with you to establish expert or service user panels at this stage to ensure that these stakeholders have a consistent voice throughout the process of reshaping services.

Our evaluation and research expertise, including economic impact modeling workshops and analysis, can help prepare your case for change and build the evidence underpinning it.


Some examples of our work:

We designed and facilitated two local stakeholder events to inform the development of a new five year commissioning strategy for health services across South East London [LINK].

We tested and refined NHS South West London’s case for change through a series of engagement events involving a total of over 200 members of the public and other stakeholders. The events helped refine the Case for Change, contributed patient experiences to the design of new models of care and set out criteria for appraising and selecting future reconfiguration options. [LINK]. Throughout the programme, we tested engagement approaches with the programme’s Patient Advisory Group.

As part of our work on NHS South East Midlands’ review of the way healthcare services are provided across the region, we ran four large deliberative engagement events with over 250 members of the public. The events enabled participants to explore and discuss the case for change, the vision for the future, and the draft criteria for use in the options appraisal process.

We conducted economic modeling and analysis to support the Chief Nursing Officer’s national programme to promote quality while reducing health care costs [LINK]. Findings from our work were reported in the Health Service Journal and eight consecutive issues of Nursing Times.