Valuing Public Services

Wednesday 20 March 2013


Few topics could be as crucial to get right as how we make decisions about which aspects of public services are more and less valuable. Valuing Public Services offers practical ideas about how we measure and demonstrate the value of our public services, based on OPM’s real life experiences of working with a broad range of public organisations, including charities and professional bodies to achieve this.

This publication is divided into three parts, covering different dimensions of valuing public services. Each chapter includes practical ideas about ‘how’ to measure value, and explores our and our clients’ real-life experiences.

As we continue to do more work in this area, we would like to build up a community of practice so that, together, we can co-create innovative approaches for valuing our public services. To support this, we have initiated a free breakfast seminar series, the first of which was held in April and focused on how to make thePublic Services (Social Value) Act come to life. At the second seminar, participants debated how to empower the nursing workforce to demonstrate the value of their work. The third will be held in the Autumn, details of which will be circulated in the coming weeks.