Helping NHS London managers to coach across the capital


Following our work with the SHA in 2009 to help establish a capital-wide board level coaching resource, OPM was commissioned the following year to run two ILM Level 7 Certificate in Executive Coaching and Leadership Mentoring programmes to increase the number of senior NHS managers equipped to provide coaching across the capital as part of their role. The successful delivery of these programmes led to us being asked to provide a series of advanced skills CPD workshops for registered coaches.

What we did

From 2011 to the present day we have worked collaboratively with learning and organisational development managers to create a strongly practice-focused approach to enabling the coaches to build their portfolio of coaching techniques. Themes for the one-day workshops, delivered by David Love and Helen Brown, have included:

  • Career coaching;
  • Coaching for improved performance;
  • Creating commitment and behaviour change;
  • Creative techniques to ‘unstick’ coaching conversations;
  • Peer supervision models and approaches;
  • Being a reflective practitioner;
  • Building your own resourcefulness as a coach during times of change;
  • Coaching teams; and
  • Coaching people involved in confrontation/conflict emotional intelligence and coaching.

With each workshop we have located the topic firmly within the context of the current challenges in the capital’s heath service so that coaches have had opportunities to explore ‘live’ issues that take account of the realities and pressures faced by their coachees (and indeed themselves, as NHS managers). During each workshop participants have opportunities for coaching practice, which is supported by structured observation questions, feedback from peers and feedback from the workshop facilitators.


All the workshops we have delivered to date have been extremely well received by participants, whose confidence and skills have been strengthened through their involvement.