News and Comment


Focus on water: PR19 engagement

Thursday July 21 2016

Starting to think about the 2019 Price Review period? So are we! Ofwat recently released a policy paper on their expectations for the PR19 period, emphasising the importance of customer engagement and linking it clearly to pricing. To hear more about how we can help you put in place a strategy that meets regulatory requirements and… Read More

New research explores the experience of Black-African pharmacy candidates

Thursday July 21 2016

The General Pharmaceutical Council (GPhC) has just published our report into the experiences and performances of Black-African candidates in the Registration Assessment. For this work we held depth, qualitative interviews and focus groups with Black-African trainees and recently registered pharmacists and interviews with people who are involved in pharmacist education and training. The sample covered… Read More

What employee ownership means to us

Thursday June 30 2016

At OPM Group (Office for Public Management and Dialogue by Design) we pride ourselves on being an employee owned company. But what does that actually mean in practice? How does it affect our relationship with colleagues or our understanding of the business? How does it impact us on a day to day basis? Employee Ownership… Read More


Behaviour change, local government and the Big Society

Monday October 11 2010

At a recent OPM learning event about building the Big Society, a senior civil servant said that the role of government was to stand back and only step in to help when it was really necessary, specifically by stepping back from mandating and regulating but still providing support. People often assume that this Big Society… Read More

Building a thinking laboratory: a new kind of local partnership

Wednesday October 6 2010

As local public services face unprecedented challenges and a brand new organisational landscape, many are considering if their current approach to working together is fit for purpose. In this post OPM’s Sue Goss describes her experience of facilitating a new kind of local partnership: Worcestershire’s ‘thinking laboratory’, the Shenstone Group. October 2010 saw the first… Read More

National identity, integration and preventing violent extremism

Wednesday October 6 2010

In this post OPM associate fellow Sanah Sheikh explores the complex issue of why Muslim communities in England can often feel excluded from the ‘English’ national identity, and looks at examples of where the two have been successfully reconciled. I was talking to Geraint Evans, Community Resilience Manager at Newham Council, about the possible future… Read More