News and Comment

News

Police commissioners need to change, and councils can show them how

Thursday February 7 2013

Last week Alan Travis, the Guardian’s home affairs editor, was scathing about the recent elections for police and crime commissioners (PCCs). His article quoted an Electoral Reform Society (ERS) report stating that the elections failed both candidates and voters: “Voters were left in the dark about who they could vote for, while candidates were kept away by huge deposits,… Read More

A bigger say in the NHS for patients

Thursday January 17 2013

A truly patient-led NHS has been an aspiration in the health service for well over a decade. The motivation is born out of the realisation that improving patient involvement could lead to better services, higher standards of care and greaterefficiency savings. Furthermore, high profile failings, such as those at Mid Staffordshire NHS trust, have highlighted just how bad patient… Read More

Harness assets to truly make savings

Friday December 21 2012

The Department for Communities & Local Government’s guide to saving money, published earlier this week, contains some tips that councils may find helpful. There is, however, little in it to signify the “change in culture” which Eric Pickles refers to in the foreword. There are some neat ideas like pop-up shops in public buildings, alongside… Read More

Comment

Participation, data, and impact: Ofwat’s engagement methodology for Price Review 2019

Wednesday August 16 2017

One thing our team enjoy doing is figuring out how to make complicated subjects accessible (and fun!) to members of the public so that they can share their opinions. Working with the water industry regularly provides these opportunities (How do you get customers to weigh up and give opinions on water resource options? How do… Read More

A radical proposition for changing the way we design SIBs – A service provider perspective

Thursday July 20 2017

We have both written, previously, with energy and enthusiasm for SIBs; about the benefits they can bring. We still believe that to be true but we also believe that it is important not to lose sight of the potential challenges and downsides. From a service provider point of view, there is a risk that we… Read More

What’s your Corporate Responsibility value? What, how and why to measure impact

Wednesday July 19 2017

How can you know what impact your corporate responsibility activity made? Can you know what’s changed because of what you’re doing? These questions can lead many down a rabbit hole of thinking programme evaluation and impact measurement is daunting – if not impossible. As a research consultancy, we’ve heard many thoughts about the limitations of… Read More