News and Comment

News

Shared decision making won’t happen by magic

Wednesday May 1 2013

A recent OPM evaluation of the Health Foundation’s Magic (Making Good Decisions in Collaboration) programme identified important lessons about how clinical teams can take the practical steps needed to implement shared decision making. Shared decision-making is a process where patients and clinicians work together to come to an agreement on a particular course of action, ensuring health… Read More

An ideas farm: getting local people involved in decision making

Monday April 29 2013

Councils have become much better at consultation and public engagement. Residents now have a stronger voice in local decision making and a sense that their views can make a difference. Typically, those processes whir into life in support of specific topics – changing the library service, building a new school, or closing a community centre… Read More

Revolutionising the role of councils

Wednesday April 17 2013

How can councils become more business-like without becoming businesses? It would be hard enough to meet the challenges of current and future funding cuts, even without the major demographic and social changes that accompany them. Add to this the recession and transformations in the wider public policy environment – and it is no exaggeration to… Read More

Comment

Participation, data, and impact: Ofwat’s engagement methodology for Price Review 2019

Wednesday August 16 2017

One thing our team enjoy doing is figuring out how to make complicated subjects accessible (and fun!) to members of the public so that they can share their opinions. Working with the water industry regularly provides these opportunities (How do you get customers to weigh up and give opinions on water resource options? How do… Read More

A radical proposition for changing the way we design SIBs – A service provider perspective

Thursday July 20 2017

We have both written, previously, with energy and enthusiasm for SIBs; about the benefits they can bring. We still believe that to be true but we also believe that it is important not to lose sight of the potential challenges and downsides. From a service provider point of view, there is a risk that we… Read More

What’s your Corporate Responsibility value? What, how and why to measure impact

Wednesday July 19 2017

How can you know what impact your corporate responsibility activity made? Can you know what’s changed because of what you’re doing? These questions can lead many down a rabbit hole of thinking programme evaluation and impact measurement is daunting – if not impossible. As a research consultancy, we’ve heard many thoughts about the limitations of… Read More