News and Comment

News

Focus on water: PR19 engagement

Thursday July 21 2016

Starting to think about the 2019 Price Review period? So are we! Ofwat recently released a policy paper on their expectations for the PR19 period, emphasising the importance of customer engagement and linking it clearly to pricing. To hear more about how we can help you put in place a strategy that meets regulatory requirements and… Read More

New research explores the experience of Black-African pharmacy candidates

Thursday July 21 2016

The General Pharmaceutical Council (GPhC) has just published our report into the experiences and performances of Black-African candidates in the Registration Assessment. For this work we held depth, qualitative interviews and focus groups with Black-African trainees and recently registered pharmacists and interviews with people who are involved in pharmacist education and training. The sample covered… Read More

What employee ownership means to us

Thursday June 30 2016

At OPM Group (Office for Public Management and Dialogue by Design) we pride ourselves on being an employee owned company. But what does that actually mean in practice? How does it affect our relationship with colleagues or our understanding of the business? How does it impact us on a day to day basis? Employee Ownership… Read More

Comment

Person-centred care: measuring impact

Tuesday April 7 2015

A key concern within integrated, personalised care is demonstrating the changes or impacts achieved. The aims are long term, reshaping the way that care is delivered (and received) and will take time to embed and filter through to improved health outcomes for patients. So what evidence can commissioners, and others, show in the short term… Read More

Systems leadership – now we need to bank the learning…

Tuesday March 31 2015

As the election campaigns kick off I’ve been looking back over the past five years and wondering what will happen over the next five. Since 2010, most of my work has been supporting systems leadership – working with leaders who are collaborating across organisations to achieve difficult outcomes with shrinking resources. And despite (or because… Read More

Person-centred care: putting patients in control

Tuesday March 31 2015

In England, more than 15 million people have a long term condition. Improving the treatment and management of long term conditions (LTCs) is one of the most important challenges facing the NHS. This requires a shift towards models that are proactive, holistic and preventive where people with LTCs are encouraged to play a central role… Read More