News and Comment


Focus on water: PR19 engagement

Thursday July 21 2016

Starting to think about the 2019 Price Review period? So are we! Ofwat recently released a policy paper on their expectations for the PR19 period, emphasising the importance of customer engagement and linking it clearly to pricing. To hear more about how we can help you put in place a strategy that meets regulatory requirements and… Read More

New research explores the experience of Black-African pharmacy candidates

Thursday July 21 2016

The General Pharmaceutical Council (GPhC) has just published our report into the experiences and performances of Black-African candidates in the Registration Assessment. For this work we held depth, qualitative interviews and focus groups with Black-African trainees and recently registered pharmacists and interviews with people who are involved in pharmacist education and training. The sample covered… Read More

What employee ownership means to us

Thursday June 30 2016

At OPM Group (Office for Public Management and Dialogue by Design) we pride ourselves on being an employee owned company. But what does that actually mean in practice? How does it affect our relationship with colleagues or our understanding of the business? How does it impact us on a day to day basis? Employee Ownership… Read More


Systems Leadership in Complex Cities

Monday July 27 2015

How OPM recently worked with Vietnamese civil servants to explore the role of systems leadership in complex city challenges. With a population centre of more than 10 million people, London is the UK’s one and only megacity. Whilst the city plays a dominant global role, there is no doubting that its sheer volume of people, communities… Read More

Employee ownership is no country for old men

Friday July 3 2015

There’s something distinctive and special about leadership in employee owned companies and it’s central to the sector’s success Today is Employee Ownership Day, when businesses up and down the country will celebrate the benefits of working without having to answer to external shareholders, usually with cake. Employee ownership is a big deal at the moment…. Read More

We all want to grow community capacity – but are we trying to do it in the wrong place?

Monday June 8 2015

How do we grow more engaged communities? How do we utilise the ideas, the skills and energy in our towns, villages and neighbourhoods in ways that make people’s lives better – and which enable our limited public finances to stretch that bit further? How do we open up different sorts of conversations and relationships between… Read More