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Our publications (140 results)

Demonstrating the impact and value of vision rehabilitation – a Report to the RNIB

Vision rehabilitation services are crucial to ensuring blind and partially sighted people remain as independent as possible. Now, new independent research commissioned by RNIB, with support from the Department of Health, has identified that the cost of providing vision rehabilitation services is dwarfed by the financial benefits. Independent research by the Office for Public Management… Read More

Case Study: Exploratory research project on the 1290 expulsion of the Jews from England for the Migration Museum Project

Introduction The Migration Museum Project (MMP) are planning a new London-based exhibition in September 2017 called “No Turning Back.” The UK charity, which aims to create a museum on migration for Britain, is working with volunteer researchers on six different moments of significance in Britain’s migration past and present to build their knowledge of these… Read More

Accelerated Non-Medical Endoscopist Training Programme – Year 1 Evaluation (Report to Health Education England)

The Office for Public Management (OPM) was commissioned by Health Education England (HEE) to conduct an evaluation of the Non-Medical Endoscopist (NME) accelerated training pilot. The NME training pilot aimed to recruit and successfully train 40 NMEs across two cohorts. The first cohort started the programme in late January 2016 and the second cohort started… Read More

Why, in whole systems, is it so hard to move from papers to action?

This is a shorter version – full version of the above is available here:  full version. One of the strangest experiences in whole systems change in the public sector is observing how much energy is spent writing papers that are not acted upon, attending meetings that don’t make decisions, and holding workshops that lead to… Read More

Working together for a stronger society – Our response to the Lords Select Committee of Charities Report

Charities play a vital role in the ongoing social and economic success of the UK. At the same time, funding for charities has changed significantly. Funding received as grants has decreased over time, while contract funding has been increasing dramatically. Our response to the Charities Report shows that charities need better support to build their… Read More

How should health services listen better?

OPM Group has been working with health organisations and patients for many years. We support patients to have a say in decisions that affect them and how services are designed for them. We support health providers with complaints analysis, consultation analysis, engagement activities, research and evaluation. Here is a summary of our services and examples… Read More

Commissioning for Outcomes – The role of social finance

Can social finance help with the challenges that public commissioning faces? This paper is intended as a provocation to government, commissioners, providers and investors to begin a richer conversation that doesn’t assume we already know the answers. OPM’s experts in commissioning for outcomes (Sue Goss) and in social finance (Chih Hoong) draw on their learning… Read More

New approaches to patient and public engagement

In 2016, OPM principals Rob Francis and Helen Brown worked with Birmingham CrossCity CCG to review their public and patient engagement structures. In this article, Rob talks about how the work took shape, what it helped to achieve and what we can all learn as a result.