Breakfast Seminar: Realising the power of patients to produce tangible and radical reforms – Moving from the possible to the essential in the new NHS


Since the Health and Social Care Act came into force last year, engaging patients and the public in the future of the NHS is no longer an option for commissioners, but an obligation. But simply knowing that engagement must be done is not the same as knowing how to do it. Considering patient engagement as simply an obligation overlooks the transformative power of understanding patients’ experiences and perspectives.

If the vision of a health service shaped by patients is to become a reality, then patients must be successfully and meaningfully engaged at all levels of the system – shaping policy and system reforms, directly involved in service delivery changes and transforming the dynamic between patients and their healthcare providers.

This may sound simple, but the methods used to engage patients will vary considerably depending on what patients are being engaged about.

The challenge then for health professionals is to put in place engagement methods that are best suited to different contexts – and to do so in a way that maximises efficiency and effectiveness. With resources increasingly scarce, this challenge can both seem daunting and unaffordable.

At this seminar we’ll hear from patient engagement experts about the challenges and opportunities they face, and learn from innovative examples of engagement already underway in the health service and beyond.


  • Olivia Butterworth, Head of Public Voice, NHS England
  • Dr David Tomson, Collingwood Health Group, and north east primary care lead for the Health Foundation’s MAGIC Programme.
  • Mark Webb, non-clinical Chair, North East Lincolnshire CCG
  • Dr Tim Williams, co-founder, myClinicalOutcomes

More info

The seminar will be held at Body & Soul, a five-ten minute walk from Angel tube station. Breakfast and registration starts at 8.30am (ready for a 9am start) and the seminar will be finished by 11am. If you have any special access or dietary requirements, please let us know and we’ll do our best to accommodate them.

If you have any questions, please get in touch with Rosie Keefe at or on 020 7239 7816.

Book a place