Monday, October 17, 2016

Social investment toolkit for service providers

We know from our extensive engagement with service providers that a growing number are interested in exploring Social Impact Bonds or other forms of social investment to help them secure longer term contracts or to scale up their services. The £80m Life Chances Fund offers new opportunities for service providers to engage in outcomes-based contracting through a Social Impact Bond model. However, many do not know where to start and may be know how to decide whether a Social Impact Bond is appropriate.

In line with our values as a public interest company, we have produced this simple and free-to-download Service Provider Toolkit aimed at helping service providers think through whether a Social Impact Bond may be right for them. It also includes 10 Top Tips and signposting to other resources.

We would like to thank Michelle Farrell-Bell, Regional Director (North-West) for Teens and Toddlers, for her insights and feedback on an initial version of this toolkit.

Wednesday, July 1, 2015

Our Place Guide to Co-design

This short guide aims to provide an introduction to co-design in public services: the reasons to do it, the principles that underpin it and some practical approaches for making it work. It focuses on co-design as opposed to co-production, although there are clear overlaps and links between the two, and much that is said here is relevant to both.

Above all, it seeks to make the case that co-design implies something very different to ‘consultation’ as its often understood, and it urges councils and other public bodies to think carefully about the ways they set about planning and undertaking engagement activity with service users.

Monday, June 15, 2015

OPM features heavily in influential new Systems Leadership paper

The Leadership Centre‘s role is to create the space for senior managers and politicians from across the public sector to think about the ambitions they have for their communities and how they can achieve them in order to fundamentally transform their localities for the better. It is made up of leadership experts with experience in politics, central and local government and the wider public and private sectors.

Its most recent publication, ‘The Art of Change Making’, is a collection of theories, approaches, tools and techniques for understanding the complex interactions between people and organisations and how to intervene to create meaningful change. These are used by current practitioners in developing systems leadership.

OPM features heavily in the paper. The document can be downloaded by clicking on the image below:

Quotes from OPM’s Principal in Local Services Sue Goss can be found on pages 199, 205-206 and 130, OPM Associate Paul Tarplett on pages 4, 117, 120, 186, 209, 211-212 and 217, Matt Gott on pages 2, 50, 71 and Liz Goold on pages 57, 93, 147 and 245.

Sue Goss has also published a short paper on the subject, Systems Leadership: A View from the Bridge, a personal account of what has been learned from working with leaders collaborating across organisations to achieve difficult outcomes with shrinking resources since 2010.

Wednesday, June 25, 2014

How could free social care at end of life work in practice?

This report, written by OPM and commissioned by Macmillan Cancer Support, the Motor Neurone Disease (MND) Association and Sue Ryder, looks at the current state of end of life services in England and provides examples of people being able to access non-means tested social care.

It reveals that in some areas commissioners have been able to find innovative ways of integrating the health and social care systems to improve end of life care, including STARS Care Liverpool which is highlighted in the report.

Although the Continuing Healthcare Fast Track system is in place across the country, there is a concerning gap between official guidance on its implementation and how it operates in practice. This coupled with a lack of awareness of, and clarity about, the established system is limiting choice for people at the end of life about where they can be cared for.

Thursday, February 13, 2014

Coaching: A guide to helping people to succeed at work

This guide is for anyone wanting to use coaching skills to help colleagues succeed. In particular, it is intended for managers and those with responsibility for enabling staff. Coaching is a rapidly growing method for helping people to improve, develop, learn new skills, find personal success, achieve aims, manage change and overcome personal challenges. It can be used both in our professional and in our personal lives. This guide will concentrate on the former, providing an overview of what coaching is, how it can be used, by whom, when and where, and how to access it.

Wednesday, September 18, 2013

Mutual and social enterprise advice and funding routemap

There are several different sources of advice, support and funding available to staff, community groups and social entrepreneurs thinking of taking over and running public services independently.

The Mutuals Information Service (MIS) consortium, (of which OPM is a part), has produced an interactive routemap designed to help those looking or interesting in forming an independent, non public sector owned business or community organisation that operates with strong social or environmental goals and provides a ‘public service’ of some kind.

The routemap will help you chose your destination, (for example the website or helpline linked to the best suited funding programme), plan your journey and allow you to check you’ve got everything in place in order to have the maximum chance of getting the professional advice and expertise that’s right given your circumstances.

The MIS consortium comprises OPM, the Employee Ownership Association, Co-operatives UK, Social EnterpriseUK, Baxendale and PA Consulting.

The members of the consortium have extensive expertise in supporting and advising services that are seeking to mutualise.

Wednesday, September 18, 2013

Do you run or are you thinking of running a public service?

There are several different sources of advice, support and funding available to staff, community groups and social entrepreneurs thinking of taking over and running public services independently.

The Mutuals Information Service (MIS) consortium, (of which OPM is a part), has produced an interactive routemap designed to help those looking or interesting in forming an independent, non public sector owned business or community organisation that operates with strong social or environmental goals and provides a ‘public service’ of some kind.

The routemap will help you chose your destination, (for example the website or helpline linked to the best suited funding programme), plan your journey and allow you to check you’ve got everything in place in order to have the maximum chance of getting the professional advice and expertise that’s right given your circumstances.

The MIS consortium comprises OPM, the Employee Ownership Association, Co-operatives UK, Social EnterpriseUK, Baxendale and PA Consulting.

The members of the consortium have extensive expertise in supporting and advising services that are seeking to mutualise.

Download the routemap for mutuals and social enterprise advice and funding

Wednesday, October 31, 2012

Making it Personal

Making it Personal was a project funded by the Department for Education and managed by the charity KIDS which provided support and advice to for parents and carers of disabled children and young people and also to commissioners, about personalisation and personal budgets.

As part of this project OPM produced guidance for commissioners and others in children’s services which explained how to commission for personalisation. This guidance draws particularly on the experience and knowledge gained from the personalisation of services for disabled children and young people over the last decade.

It is primarily designed for strategic commissioners: lead members, health and wellbeing boards, children’s partnership boards, directors of children’s services, strategic and operational commissioning teams and clinical commissioning groups.

 

Friday, July 6, 2012

Reablement: a guide for frontline staff

A learning guide to reablement commissioned by the North East Regional Improvement and Efficiency Partnership (NE IEP), as part of its Excellence in Reablement project. The NE IEP worked with the 12 local authority areas of the North East of England to support them as they developed and extended their reablement services. It was funded by the DH’s Care Services Efficiency Delivery programme (CSED) and developed the Office for Public Management (OPM).

Monday, March 7, 2011

Financial relationships with third sector organisations

The National Audit Office commissioned OPM to research the Government’s financial relationships with third sector organisations. In so doing OPM looked at the existing guidance and the experience of stakeholders in commissioning third sector organisations in provider roles for local authorities and primary care trusts.

The resultant decision support tool seeks to provide practical support for ‘real-life’ decisions about the design of appropriate funding models. It is designed to help ensure programmes are effective, economical and efficient.

It is intended to be used by commissioners at a local level e.g. in local government and local health services but its messages are relevant to all commissioners and will be of interest to TSOs and other stakeholders.