Thursday, March 15, 2018
The South West London Sustainability and Transformation Plan (STP)
Public engagement on the South West London Sustainability and Transformation Plan
The NHS in south west London, working with local councils, is in the process of developing a long-term plan for local health services, called the Five Year Forward Plan, or a Sustainability and Transformation Plan (STP). This work is being carried out by six local Clinical Commissioning Groups (CCGs), local authorities, four hospitals trusts, clinicians, community health services and mental health trusts and patients and members of the public. The six south west London boroughs are Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.
Since March 2016, the NHS has been undertaking a grassroots outreach engagement programme, funded by NHS England, to reach out to seldom heard communities. The NHS provided funding to local grassroots organisations to run events that were enjoyable to their populations, and then attended to listen to views on local health issues. The funding was allocated via local healthwatch organisations that promoted the opportunity, evaluated the bids and administered the funding. In addition, OPM Group was commissioned to design, facilitate and report on six open access health and care forums, one in each of the six south west London Boroughs.
OPM Group produced two reports providing a summary of the feedback from all this engagement activity, organised by work stream theme and by Local Transformation Board (LTB) area. This feedback will be used to inform the future development of the STP.
Thursday, December 21, 2017
Evaluation of the Essex County Council’s Family Innovation Fund
Increasing financial pressures on Local Authorities have seen Early Intervention services deprioritised and under-funded. This has left a gap in service for those families who do not qualify for statutory or specialist services but who do need support.
There is now a body of evidence to support the argument that meeting the needs of these children, young people and families at the earliest opportunity will develop the resilience and self-efficacy needed for good outcomes. As a result, there could be a reduction in demand and therefore financial benefit for a range of public services such as Social Care, Education, Health and Police.
The Family Innovation Fund (FIF) was launched in Essex in 2015 and was designed to provide Early Help interventions and support for children, young people and parents/carers with low level additional needs.
OPM Group was commissioned by ECC to evaluate the FIF programme, to provide practice-based evidence for what works in Early Help, and to provide the economic case for further investment.
Download our interactive report here to learn about the findings at the end of this two-year evaluation. Note this document has active functionality – please download via the icon top right:
Monday, August 14, 2017
Demonstrating the impact and value of vision rehabilitation – a Report to the RNIB
Vision rehabilitation services are crucial to ensuring blind and partially sighted people remain as independent as possible. Now, new independent research commissioned by RNIB, with support from the Department of Health, has identified that the cost of providing vision rehabilitation services is dwarfed by the financial benefits.
Independent research by the Office for Public Management (OPM), based on a case study of services provided by Sight for Surrey has shown that the financial benefits of good vision rehabilitation services significantly outweigh the actual costs of delivering this service. In fact in the case study site, over £3.4 million of health and social care costs were avoided, reduced or deferred annually based on a service which cost an estimated £900,000 a year to deliver.
Building on the work of our See, Plan and Provide campaign, we are now working to ensure that commissioners or those making decisions understand the economic value of providing effective vision rehabilitation services and the long term costs avoided, reduced or deferred for the health and social care system.
Thursday, July 20, 2017
Case Study: Exploratory research project on the 1290 expulsion of the Jews from England for the Migration Museum Project
The Migration Museum Project (MMP) are planning a new London-based exhibition in September 2017 called “No Turning Back.” The UK charity, which aims to create a museum on migration for Britain, is working with volunteer researchers on six different moments of significance in Britain’s migration past and present to build their knowledge of these moments and develop a public exhibit that is accessible to all ages and a range of audiences.
OPM Group’s Corporate Responsibility Working Group (CRWG) volunteered to contribute to this exploratory research with the MMP. Research on one moment, “The 1290 Expulsion of the Jews from England” began in March 2017 and was completed in June 2017.
OPM Group provided a team of eight volunteer researchers to gather data and manage the collection of facts, images and stories relating to one of six moments the MMP will feature in “No Turning Back”. For the research, we also identified key artists and experts for the MMP to gain additional insight and resources. Volunteer researchers used Google searching and contacts established through the MMP to develop an initial scoping of extant information on the moment.
We then wrote an interim report for the MMP and received guidance on areas for further exploration from the its research and curatorial leads. Volunteer researchers completed additional research on the moment and a final report was submitted to the MMP in June 2017.
Our detailed and accessible report has allowed the MMProject to incorporate an exhibit on the 1290 expulsion of the Jews because of the information we collected. The MMP is pleased with the result of this voluntary work:
“Thank you so much for all your hard work on our account and for your beautifully presented and detailed document. It has helped us a great deal, saved us a huge amount of time and we would never have managed this without you. I hope we can do you justice in the final exhibition.” – Museum Curator.
Tuesday, June 20, 2017
Accelerated Non-Medical Endoscopist Training Programme – Year 1 Evaluation (Report to Health Education England)
The Office for Public Management (OPM) was commissioned by Health Education England (HEE) to conduct an evaluation of the Non-Medical Endoscopist (NME) accelerated training pilot. The NME training pilot aimed to recruit and successfully train 40 NMEs across two cohorts. The first cohort started the programme in late January 2016 and the second cohort started the programme in mid-April 2016.
The evaluation aimed to produce both formative and summative findings about the impact and effectiveness of the training pilot. The evaluation activities consisted of:
- A literature review to understand training outcomes and process learnings from comparable training programmes.
- Interviews with trainees, their supervisors and their mentors from across the two cohorts.
- A survey of Cohort 1 trainees and supervisors and mentors following completion of the NME programme.
- Face-to-face interviews with a sample of patients who received an endoscopy from a NME trainee.
- Analysis of management information and training data.
- Observation at various programme activities, including the second selection day in London, two of the taught study days held in London and Liverpool and a Basic Skills Course.
- Ongoing interviews with programme Faculty members and stakeholders involved in developing and overseeing the programme.
Thursday, March 23, 2017
How should health services listen better?
OPM Group has been working with health organisations and patients for many years. We support patients to have a say in decisions that affect them and how services are designed for them. We support health providers with complaints analysis, consultation analysis, engagement activities, research and evaluation. Here is a summary of our services and examples of our work. We hope you will contact us to discuss how we can help your organisation to listen better.
Monday, September 19, 2016
Health and social care integration in Kirklees
We have worked to develop collaborative leadership across health and social care systems in a number of localities. In Kirklees we were asked to support the creation of a integrated mental health commissioning system as an exemplar from which the whole system could learn.
What did we do
A very senior group of leaders worked together over a number of sessions to develop a shared set of principles and goal – and a series of practitioner workshops began to flesh out what this would mean for front line services. Recognising that success would depend on the strength of relationships between staff in different organisations, we designed and delivered a ‘Skills for Systems Leadership Programme’ for the public health, social care and CCG senior teams – agreeing key health outcomes and providing the skills and techniques that enabled cross-organisational teams to develop shared approaches to changing behaviour and tackling long-standing problems.
The programme built a strong network of organisations and individual leaders, a shared understanding of systems pressures and agreement about the way forward. The work included providing individual coaching and support to key leaders, facilitation and team coaching sessions for top managers and partnerships. The final stage of the programme was to create a dramatic ‘future scenario’ event for fifty or so participants including the voluntary and community sector, from which partner organisations developed a set of principles to guide future shared direction.
Monday, September 19, 2016
Our evaluation finds end of life coordination centre a success
Our evaluation looking at the impact of a new End of Life Care Coordination Centre based at Royal Trinity Hospice has found that patients using this centre are less likely to be admitted to hospital or to die in hospital at the end of their lives.
The was designed to address confusion among patients and their families about who to contact for help and support, due to the range of organisations involved in caring for someone approaching the end of their life.
It comprises a 7 day nurse-led coordination team and helpline for patients, families and professionals based at Trinity; a dedicated St George’s End of Life Community Nurse; and a team of Marie Curie Health and Personal Care Assistants who can offer specialised hands-on care at home for people with any terminal illness. It was commissioned by Wandsworth CCG as a two year pilot in February 2015.
We found the centre resulted in avoided admissions and faster discharge from hospital, which could reduce deaths in hospital. The centre was also found to free up clinical time for local healthcare professionals. The evaluation calculated these benefits could amount to potential savings of almost £350,000 to the NHS in the first year of the pilot, although these have to be offset against the cost of delivering the model.
The evaluation also found the centre improved the quality of end of life care through patients and families feeling supported at home and feeling reassured that they will be looked after. The quality of care arranged and provided by the centre was also deemed to be improved.
Dallas Pounds, Chief Executive Officer at Trinity, said, “Most people want to be cared for at home at the end of their lives rather than spending their final days in hospital. We now have evidence to show that the Wandsworth End of Life Care Coordination Centre is helping this become a reality for more people.
We hope other hospices and healthcare providers are able to draw from this evaluation so more people can achieve their final wishes at the end of life.”
The final evaluation report can be found here.
Wednesday, July 27, 2016
New report on Motor Neurone Disease models of care
The Motor Neurone Disease Association (MND Association) has published our report exploring the different ways MND care is organised across the UK. It examines the practical arrangement of MND care, such as how multi-disciplinary teams are constituted and the relationship between hospital and community services. The report provides advice for the NHS and social services on how to organise MND care effectively.
Tuesday, May 17, 2016
Evaluation of the Reducing Social Isolation and Loneliness Grant Programme
Social isolation and loneliness in older people is a widespread issue that has gained much attention in recent years. We know that being isolated and lonely can impact on a person’s quality of life and lead to more intensive use of health and social care services.
In Manchester the three Clinical Commissioning Groups provided grant funding targeted to reduce social isolation and loneliness amongst Manchester residents aged 50+. Grants were awarded to voluntary sector organisations to deliver 27 projects across the city. The Programme ran from September 2014 until March 2016 and was managed by Manchester Community Central (Macc).
OPM was commissioned to evaluate the Grant Programme. The evaluation sought to demonstrate outcomes and provide evidence around ‘what works and why’.
This presentation was delivered at the final Programme celebration event attended by representatives from the CCGs, other North West CCGs, Manchester City Council, Macc, local research organisations, plus VCS leads and volunteers from across the city. It presents the headline findings from the evaluation and showcases two projects in depth. Our final evaluation report will be available in the coming months.
Click here to download the presentation slides.